Frequently Asked Questions

Frequently asked questions, grouped by subject.

The following questions have all been asked recently by our many of our users. If you don't find your particular question below, take a look in the Knowledge Base or search by keyword.

Programmes

How do I access the Portfolio PDF Report and Portfolio Reviews?Can a risk be assigned to more than one project?

Permissions

How do I access the Portfolio PDF Report and Portfolio Reviews?How much of my project is visible to people not on the project?

Technical

How do I send our support log files and database to i-lign?

Risks

How do I apply a mitigating action against a risk?Can the risk likelihood and consequence scales be changed?Can a risk be assigned to more than one project?

Timesheets

Timesheet Management ImprovementsHow are timesheets pre-populated?

Browsers

Can I use i-lign with multiple browser windows or tabs?

MS Project

Can an i-lign schedule be exported to Microsoft Project ?

Roles

How much of my project is visible to people not on the project?

Gantt Chart

Why are task numbers different in the HTML and the Gantt chart view?Can an i-lign schedule be exported to Microsoft Project ?Why doesn't the Gantt chart work?

Issues

Is an issue automatically created when a calendar change takes place?

Tasks

Why are task numbers different in the HTML and the Gantt chart view?How is the Project Percentage Complete figure calculated?

Corporate Reports

How do I access the Portfolio PDF Report and Portfolio Reviews?

Project Reports

How is the Project Percentage Complete figure calculated?

Notifications

Which events generate notification emails?

Troubleshooting

How do I send our support log files and database to i-lign?Why doesn't the Gantt chart work?

Project Administration

Can a project be removed or deleted?

Configuration

How many i-lign licences are we using?Can the risk likelihood and consequence scales be changed?Are users automatically logged off if there has been no activity?How are timesheets pre-populated?

Calendars

Is an issue automatically created when a calendar change takes place?

User Preferences

How do I set-up personal holidays?